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Our clients appreciate the difference between value and price.

The retainer program we have designed gives you substantial value, a privileged relationship with our Private Travel Advisors and meaningful benefits. It also provides access to some of the most creative and dedicated minds in the industry as well as peace of mind before, during and after your travels.

To perfect the art and science of travel it has taken us years of research and over two decades of travel and expedition design. Experience of working with clients all over the world has taught us it is only through a committed long-term relationship that we can deliver the most exceptional experiences.  

ARIA is for you if you know you’ll be travelling no more than twice a year.

VIVO is perfect if you like to travel more frequently or like to have options and several future plans in place. Perhaps you have more spontaneous needs or a desire for access to insightful individuals. Maybe your interest is in ground-breaking, more creative or conceptual approaches to travel.

NERO is our top tier limited to a select group of clients. This is may be offered to you after you have been a retainer client for over 3 years.

For short escapes requiring little ideation, a more executional approach and few trip planning hours we are sometimes able to offer a one-off trip fee service called OPUS.

Most clients select VIVO. It offers the best value and great levels of personal service. You’ll have virtually unlimited access to our unbridled creativity, uncommon research and our unique travel planning resources. In most cases, after your first trip you’ll discover that the value of your room upgrades, complimentary breakfasts, complimentary spa treatments and other benefits offered by each retainer far exceed its annual fee.


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