Brown + Hudson is a team of outstanding individuals. Our reputation is founded on challenging the status quo of luxury travel and thinking differently. By focusing obsessively on our clients, and applying uncommon originality and insight, we create uniquely transformative and legacy-rich travel stories. To be an effective member of our company, you will have a brilliant mind, be inventive and unorthodox. Your dedication to all aspects of our clients’ experiences will be irreproachable. You will be well-travelled, knowledgeable, engaging and excellence-seeking.

 

We are always interested in meeting talented individuals and only interview direct applications. To begin your journey with Brown + Hudson write to: careers@brownandhudson.com

 

  • Senior Private Travel Advisor

    Posted - May 02, 2019

    An opportunity has arisen to work within our dynamic, friendly and start-up-minded team This role offers considerable scope for someone with impeccable travel credentials to develop and take ownership of one of the company’s key regions. The role is ideally suited to an intelligent, self-motivated professional looking to develop their creative skills while challenging conventional notions of luxury within travel.

    Job Requirements

    - A minimum of 3 years’ experience in a sales or product role within luxury and/or adventure travel

    - Passion for and a willingness to travel

    - Outstanding destination and product knowledge globally - particularly in Asia or the Americas

    - Exceptional inter-personal skills and the ability to relate to HNW and UHNW clients 

    - A refusal to accept commonplace ideas and solutions

    - A genuine appetite to research and create highly differentiated ideas

    - Uncommonly creative big-picture thinking and problem-solving

    - Proven staff management and team development experience

    - Systems and process development - CRM and CMS oversight desirable

    - A genuine can-do attitude, enthusiasm, open-mindedness, integrity and sense of humour

    - Impeccable organisational and administrative skills, and a tenacious attention to detail 

    - Excellent numeracy, written English and the ability to weave information into an engaging story

    - The flexibility to travel in the U.K and overseas to meet clients or attend events - sometimes outside normal office hours

    - A willingness to become involved in areas of the business outside your immediate remit

    - Excellent computer skills

    KEY RESPONSIBILITIES

    You will have direct responsibility for creating and managing bespoke trips according to your regional specialism, as well as leading the company travel advisor department and sales processes

    - Creating incomparably original, creative and considered travel experiences for clients in line with the company’s brand values

    - Manage a team of 2-3 travel advisors to achieve and exceed business targets 

    - Leadership in creativity and inspiration for client projects, marketing ideas and materials

    - Oversee company sales processes and CRM systems development 

    - Communicating with clients by phone, email and, on occasion, face to face to discuss travel plans and present itineraries

    - Conducting extensive research to develop often logistically complex ideas into client trip concepts

    - Briefing local partners to develop itineraries that meet our clients’ briefs, and analysing and refining partner proposals and quotations

    - Pricing of itineraries in accordance with company margin requirements

    - Briefing internal or external writers to create travel concepts and detailed itinerary proposals

    - Adhering to company operational guidelines, especially in terms of booking, checking and re-confirming travel arrangements

    - Trip management and guide liaison before and during a client’s trip, including being available as a contact outside normal office hours 

    - Managing local partner relationships in your area of regional expertise 

    - Researching and travelling to new destinations to deepen the company’s knowledge 

    - Building the company’s knowledge base (photography, destination intelligence, country overviews etc.) 

    - Working with local partners and tourism boards to develop content to be promoted through our various marketing channels

    - Monitoring competitor activity in your area of regional responsibility 

    - Representing the company at events and trade shows in the UK or overseas

    - Ensuring WIP reports and database notes are accurate and up to date

    - Monitoring of professional standards (personal organization, punctuality etc.)

    Whilst your primary responsibility will be for a particular global region, you will be expected to be sufficiently flexible to assist with client management and trip planning in other regions when necessary. 

    For the right candidate, further opportunities exist to develop corporate business through strategic brand partnerships.

    Apply Now
  • Private Travel Advisor

    Posted - May 01, 2019

    An opportunity has arisen to work within our dynamic, friendly and start-up-minded team This role offers considerable scope for someone with impeccable travel credentials to develop and take ownership of one of the company’s key regions. The role is ideally suited to an intelligent, self-motivated professional looking to develop their creative skills while challenging conventional notions of luxury within travel.

    Job Requirements

    - A minimum of 3 years’ experience in a sales or product role within luxury and/or adventure travel

    - Passion for and a willingness to travel

    - Outstanding destination and product knowledge - particularly in Asia or the Americas

    - Exceptional inter-personal skills and the ability to relate to HNW and UHNW clients 

    - A refusal to accept commonplace ideas and solutions

    - A genuine appetite to research and create highly differentiated ideas

    - Uncommonly creative big-picture thinking and problem-solving

    - A genuine can-do attitude, enthusiasm, open-mindedness, integrity and sense of humour

    - Impeccable organisational and administrative skills, and a tenacious attention to detail 

    - Excellent numeracy, written English and the ability to weave information into an engaging story

    - The flexibility to travel in the U.K and overseas to meet clients or attend events - sometimes outside normal office hours

    - A willingness to become involved in areas of the business outside your immediate remit

    - Excellent computer skills

    KEY RESPONSIBILITIES

    You will have direct responsibility for creating and managing bespoke trips in your region, and for supporting the development of product and marketing for this region.

    - Creating incomparably original, creative and considered travel experiences for clients in line with the company’s brand values

    - Achieving agreed sales targets 

    - Communicating with clients by phone, email and, on occasion, face to face to discuss travel plans and present itineraries

    - Conducting extensive research to develop often logistically complex ideas into client trip concepts

    - Briefing local partners to develop itineraries that meet our clients’ briefs, and analysing and refining partner proposals and quotations

    - Pricing of itineraries in accordance with company margin requirements

    - Briefing internal or external writers to create travel concepts and detailed itinerary proposals

    - Adhering to company operational guidelines, especially in terms of booking, checking and re-confirming travel arrangements

    - Trip management and guide liaison before and during a client’s trip, including being available as a contact outside normal office hours 

    - Managing local partner relationships in your area of regional expertise 

    - Researching and travelling to new destinations to deepen the company’s knowledge 

    - Building the company’s knowledge base (photography, destination intelligence, country overviews etc.) 

    - Working with local partners and tourism boards to develop content to be promoted through our various marketing channels

    - Monitoring competitor activity in your area of regional responsibility 

    - Representing the company at events and trade shows in the UK or overseas

    We would anticipate around 80% of your time being spent on trip planning and operations, and 20% on product development and other tasks. Whilst your primary responsibility will be for a particular global region, you will be expected to be sufficiently flexible to assist with client management and trip planning in other regions when necessary. 

    For the right candidate, further opportunities exist to develop corporate business through strategic brand partnerships.

    Apply Now
  • Marketing Manager

    Posted - April 30, 2019

    Brown + Hudson is in business to challenge the status quo and think differently.

    We do this by focusing first and foremost on our clients, then by applying creativity, conducting fresh, original destination research and taking a long-term strategic view.

    The result of our work is uniquely relevant and memorable luxury travel experiences that become family legacies.        

    Job requirements

    - 3 -5 years of multidisciplinary marketing experience

    - Experience of dealing with high and ultra-high net-worth individuals

    - Client-side understanding of the marketing requirements of a niche luxury travel brand

    - Understanding of analytics, SEO, PPC, CMS (Expression Engine) and best practice

    - Entrepreneurial drive

    - Constant creativity - an ability to generate ideas and inspire others to do so too

    - Unconventional, conceptual thinker and problem solver

    - Obsessive attention to detail and big picture thinking

    - An articulate individual with irreproachable written English and impeccable personal presentation

    - A cultured reader, a thinker most likely with a liberal arts background

    - Understanding our service and the features and benefits for our clients

    - Flexible enough to travel throughout UK and overseas to attend events

    KEY RESPONSIBILITIES

    - Lead the company’s overall marketing strategy - online and offline

    - Prepare annual marketing budget and maintain up to date costings and ROI reporting 

    - Implement the relationship marketing strategy (prospects, clients, affiliates, partners etc.) to ensure prospect acquisition and client retention

    - Proactively liaise with trip planning and generate own content and big story ideas for PR 

    - Monitor our social media strategy and website analytics and adapt where relevant

    - Develop and execute a website traffic, content and PPC strategy 

    - YouTube video production and development of a membership site

    - Design and implement a limited number of public & private events to connect with clients and their influencers

    - Manage Copywriter/Marketing Assistant and external resources to write concepts, itineraries, marketing materials and content to answer journalist requests 

    - Monitor competitive activity and impact on Brown + Hudson proposition

    - Campaign analysis and evaluation reporting across all channels, supporting future planning

    - Website back-end development and management

    Apply Now
  • Direct Marketing Copywriter

    Posted - April 15, 2019

    Reporting to the Marketing Manager, the purpose of this role is to write compelling, insightful and engaging copy that directly results in the acquisition of new leads and retention of current clients.

    Job requirements

    - 3 years copy-writing experience - either freelance, in-house or within an agency

    - Excellent written English. An ability to turn a brief into an engaging story

    - Experience writing for online channels. Direct Response copy writing experience preferred.

    - Understanding, appreciation for and demonstratable experience of direct marketing techniques

    - Communicating our company’s service in a way that is aligned with Brown + Hudson’s mission and culture – focus on the ‘why’ and the benefits to the reader

    - Desire to learn from the giants of the copy writing world and continually develop and improve your craft

    - An accountability for the results that your writing delivers

    - Flexibility and adaptability to change 

    - Ability to multi-task and prioritise accordingly. Staying organised and meeting deadlines

    - Entrepreneurial drive

    - A positive attitude, enthusiasm and sense of humour

    - Obsessive attention to detail and big-picture thinking

    - A hard-worker, who seeks excellence and continuous improvement

    - Computer skills, Word, Excel, Adobe InDesign

    - A genuine passion for travel

    KEY RESPONSIBILITIES

    You’ll be able to turn your hand to various types of copy, whether it be for direct marketing emails, website, social media, press, short video scripts, speeches and anything else that forms part of our integrated campaigns.

    Copy-writing skills need to include excellent attention to detail, flawless grammar and moreover the ability to develop content that is articulate, topical and influential. Your writing should disrupt the status quo of travel copywriting.

    Areas of responsibility include but aren’t limited to:

    - Developing big, fresh and pioneering ideas then turning them into effective copy for:

    - Emails, letters, sales documents, proposals, speeches, web copy etc

    - Writing and editing travel itineraries and concepts for our clients

    - Working closely with Client Relationship Managers to ensure our clients’ travels and extraordinary experiences are brought to life through your engaging copy

    - Writing interesting, inspirational and effective website posts on a variety of subjects

    - Developing and writing press releases, with the aim of a direct response, and compiling content in response to journalist enquiries (itinerary examples, concept ideas and/or founder Q&A responses)

    - Script writing for YouTube videos

    - Develop and execute a social media strategy to support the overall marketing strategy

    Apply Now